air duct cleaning warnings

Our BBB opened a file for Anytime Duct Cleaning in October 2014. Complaints received allege a “bait & switch” tactic by this company stating duct cleaning could be performed for a “special price” only to be told the work could not be done at that cost. They were then offered an extra deep cleaning for an additional fee. In one instance the consumer alleges the charge was almost 10 times the agreed upon amount. From a review of the complaints on file, it appears this firm may be targeting senior citizens. Complainants, or their relatives, allege the company calls or appears on the doorstep without an appointment scheduled. Another confusing issue for consumers is what company they are actually dealing with. One complainant states that they were contacted by Anytime Duct but that AA Duct was sent to perform the work. BBB has tried to confirm the relationship between Anytime Duct Cleaning and AA Duct Cleaning. It appears that they are the same company doing business under multiple names.

The websites provided for each of the company names are registered to the same entity. The principal officers for both companies are found in the website registries and consumer complaints. According to BBB Serving St. Louis, an Anytime Duct Cleaning attorney said the company also uses the name AAA Any Time Duct Cleaning Corporation. He identified Tal Ohayon and Sahar Brown as owners of the company. He identified Moshe Ben Shabat as the St. Louis sales manager. On the company websites, there is indication that they are now doing business in St. Louis and Georgia. Based on information received, the company may also be operating out of California. However, there is no specific address provided. The phone number on the AA Duct Cleaning invoice (866-672-2263) is a phone number that has been used by Anytime Duct Cleaning in the St. Louis area. The Missouri Attorney General has filed a civil lawsuit against AAA Anytime Duct Cleaning, its owners, and a St. Louis manager for abusive telemarketing practices and fraud.

In addition to hundreds of “No Call” complaints, Missouri consumers have complained to the Attorney General's Office about abusive practices by Anytime's telemarketers, including being cursed at or threatened for refusing to purchase the company's air duct cleaning services.
clean fan of hp pavilion The law suit also alleges that Anytime engaged in various forms of consumer fraud, including a "bait and switch" scheme in which the company would advertise one price for air duct cleaning services but charge another.
best buy hoover vacuum cleanerIn several examples, Anytime advertised a price of $44.95 to clean air ducts, but attempted to charge consumers over $1,000.
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Consumers stated the company regularly lied to consumers about needing "super cleaning" services which cost thousands of dollars, or the need to install UV lights in their vents to kill mold, when neither service was actually needed. As to date, BBB has not received any response from the company to the complaints on file.Air Duct & HVAC Systems Indoor air pollution is increasingly affecting homes and commercial buildings. Our air most frequently becomes contaminated when bacteria, fungi, dust, and chemical compounds that can be found all around us are trapped inside our air handling systems. These airborne contaminants can cause or aggravate sickness, allergies, asthma and migraine headaches. Signs of contaminated air include: If you are noticing any of the above warning signs, it is time for an air duct cleaning. Contaminated air might also show up as a line on the carpet under a door that typically stays closed, or as lines along the walls at the edge of the carpet, caused by the carpet filtering the soils out of the air.

By having a professional air duct cleaning you are immensely improving the indoor air quality in your home or office. At Rainbow International of South Jersey, our Service Professionals use state-of-the-art equipment to remove the sources of contamination in your air handling system, furnace, air ducts, and vents. Ask us about a free indoor air quality inspection. This includes a thorough inspection of air ducts and system components to determine the level of contamination in your home or office. Our inspection also includes a comprehensive written evaluation.You've probably seen the ads in the newspaper or in your mailbox: a huge, frightening-looking dust mite accompanied by warnings that your health could suffer from dirty, moldy air ducts. But have no fear: for a low price, like $49.95, you can have them cleaned — you might even get a 10 percent discount if you're a senior citizen.According to the Better Business Bureau, it's a scam called a "bait and switch," and the BBB says it's happening all across the country.

In fact, the BBB claims that dozens of connected companies are involved in the airduct cleaning scam, systematically ripping off homeowners for more than a decade to the tune of millions of dollars.Over the years, hundreds of homeowners have logged complaints with the BBB, all sounding similar: Once inside a customer's home, technicians routinely mislead them into paying hundreds or thousands of dollars for additional work. Many were told they had dangerous mold. Others had their homes unnecessarily flooded with noxious chemicals. Some said they were afraid of the workmen. All said they were duped into paying hundreds more than the promised $49.99 advertised price.It sounded like a story for the Hansen Files, a new franchise from NBC's Dateline, so we began our own investigation.We found senior citizen volunteers who allowed us to wire their homes with hidden cameras to see what would happen when we responded to one of the ads. Even we were stunned by what we saw. Not only did our cameras catch the technicians scamming nearly $500 from our volunteer, they actually left the house in worse condition than before they arrived.

A few weeks later, we asked our volunteer to make another appointment, this time to have her furnace cleaned. And this time, Chris Hansen was there to let the technicians know our cameras had recorded their scam, and to see what they had to say.Early on, we learned reporting this story wouldn't be easy. We began by digging into one company, and then another, and then the histories of some of the people behind them. We found many of the businesses opened up shop only to disappear within a matter of months, but would then appear again under a different name. Sometimes, it was even hard to determine exactly who owned many of them. The paper trail left behind was limited and sometimes inaccurate. One business was registered using the name of the real owner's dead stepbrother. Another was registered in the name of an owner's bodyguard. Several to convicted felons, one a killer.But our reporting led us to one revealing fact: dozens of the rogue businesses all across the country were run by a rotating list of the same individuals who kept popping up over and over again.

As we began to connect the dots, we saw that some attorneys general and judges have ordered these companies to be shut down, forbidden their owners from doing business in their states, and ordered them to pay hundreds of thousands of dollars in damages. But most of the time, the scammers simply took off to set up shop in another state.Bottom line: If you think you need your air ducts cleaned, check with both the Better Business Bureau and the National Air Duct Cleaners Association before answering the cheap ad in the newspaper.Watch this Web-exclusive video of Chris Hansen confronting air duct cleaners: And here's a closer look at the dirty business of air duct cleaning scams, and how you can avoid them, with Michele Mason of the Better Business Bureau:To watch the full story on air ducts, follow this link. And here's the full episode of Hansen Files, with additional looks at psychics and the questionable backgrounds of professionals.You can see more on the Dateline home page.Do you have ideas for an investigation?